Warranty
Warranty
We stand behind the quality of our products with confidence. That’s why every ACARI product comes with a 1-year warranty. If you’re not completely satisfied, we will make it right. Whether you’re looking to upfit 1 vehicle or 1,000, we are dedicated to providing you with products that offer unmatched reliability, durability, and peace of mind. Below are the terms of our 1-year warranty:
User Direct One Year Warranty
ACARI Engineering Company, LLC warrants products of its manufacture against defects in material and workmanship. This is provided that the product has been installed and operated in accordance with the manufacturers’ recommendations. During the warranty period, an Authorized ACARI Repair Center will repair or replace (at its option) any parts or assemblies of the unit which disclose a defect in material or workmanship. The Repair Center will return the repaired unit, transportation cost prepaid.
The above warranty is between the first purchaser (ultimate user) only and ACARI Engineering Company, LLC (manufacture). No prior authorization is required for returning ACARI products for warranty consideration. Each ACARI product sold is covered only by the official warranty in effect at time of purchase.
This warranty is not applicable to any ACARI product that has failed due to abuse, misuse, improper installation, and excessive alterations to the product that affects, in the manufacture’s judgment, intended use and service. ACARI will not be held liable for any incidental or consequential damages, and assumes no responsibility or liability for expenses incurred in the removal and/or re-installation of products requiring services and/or repair; nor the packaging, handling, and shipping to the Authorized ACARI Repair Center; nor the handling of products returned from the repair center after service or repair. There are no other warranties, expressed or implied, including, but not limited to, any implied merchantability or fitness for a particular use. ACARI Engineering Company, LLC reserves the right to modify this warranty statement at any time; or discontinue, modify, or upgrade any products of its manufacture with design improvements without prior notice.
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
ACARI products are covered by a direct warranty for up to a maximum one year from date of purchase (not to exceed two years from the date of manufacture), with proof of purchase. In accordance with the policy statement described herein, the unit may be returned directly to the Authorized ACARI Repair Center for warranty consideration.
Steps To Be Taken For Warranty Return:
- ACARI products are to be returned freight prepaid to the Authorized ACARI Repair Center.
- A copy of the sales receipt must be returned with the defective unit to qualify for warranty coverage from date of purchase.
- Include a short statement explaining the problem.
- Include your name, address, and day-time telephone number.
- ACARI and its Authorized Repair Centers will, via UPS, ship back the repaired unit freight prepaid, usually within a few days after its receipt.
The only AUTHORIZED ACARI REPAIR CENTER(S) are predetermined by the ACARI Factory via official listing obtained form ACARI Engineering Company, LLC.